Learn about how we collect, use and protect your personal data
At Origin Data Global Limited, the protection of your personal data is of utmost importance to us. We want to assure you that your data is secure and that we use it to provide you with a better and more personalized shopping experience.
What this Policy Covers
Our commitment to handling your personal data responsibly includes:
• Clearly outlining the types of personal data we collect.
• Providing an explanation of how and why we collect and use your personal data.
• Detailing when and why we share personal data within Origin Data Global Limited and with other organizations such as suppliers and manufacturers.
• Informing you about your rights and choices regarding your personal data.
This policy applies to our websites, including www.origin-ic.net, as well as our mobile apps for iOS or Android devices (collectively referred to as "services"). It also applies to any phone transactions, contacts with us, or instances where we reach out to you regarding our services.
Personal Data We Collect
This section outlines the personal data that may be collected from you when using our services, as well as other personal data we may obtain from external sources.
Directly provided data:
When registering for our site and services or purchasing products, you will provide us with:
• Personal information including your name, profile details, shipping address, billing addresses, payment information, email address, phone numbers, and business name (if applicable).
• A username and password, which Origin Data Global Limited will maintain (in encrypted format) within our secure environment and use to personalize your experience.
• Shipping and billing addresses provided for future purchases.
• Products and other information in your cart, project, BOM, or order history.
When contacting or receiving communication from Origin Data Global Limited, participating in promotions, competitions, surveys, or questionnaires, or posting or communicating via social media, we may collect:
• Personal data provided during contact (e.g. name and contact details including phone and email).
• Details of digital communications such as emails and any accessed links, as well as whether they were opened.
• Email headers, source IP information, sending email server hostnames, and ISP information.
• Feedback and contributions to customer surveys and questionnaires.
You have the option to choose which information you want to provide to us or whether to provide any information at all. However, certain information, such as your name, address, and payment information, is necessary to process transactions. Failure to provide such information will prevent you from utilizing our website, ordering products, or accessing some of our services.
When purchasing Origin Data Global Limited products, please note:
• Credit card information is not stored by Origin Data Global Limited. It is tokenized on first processing, and if saved for future use, only the encrypted token is stored and used for charging the credit card account.
• Technologies that detect and remove credit card information sent via unapproved channels (such as email or fax) are deployed.
• Integration with regional payment processors globally means third-party payment processors (such as PayPal) process payment data through their sites, not Origin Data Global Limited's website.
Cookies and other tracking technology:
Origin Data Global Limited and our third-party partners may automatically collect certain usage information when using our services, reading our emails, or otherwise interacting with us. This is typically collected through various tracking technologies such as cookies, web beacons, embedded scripts, location-identifying technologies, file information, and similar technology (collectively referred to as “tracking technologies”).
Information collected about your device and its software includes your IP address, browser type, internet service provider, platform type, device type, operating system, date and time stamp (a unique ID allowing identification of your browser, mobile device, or account), and the way you use our website. Unique identification numbers associated with your device or our mobile application may also be collected when accessing our website from a mobile device.
How We Use and Share Your Personal Data
What is the purpose of data processing by Origin Data Global Limited?
Purchase processing and provision of online, local, and personalized services:
• Providing, personalizing, and designing our services, including websites, apps, cross-device functionality, and cross-platform features.
• Executing purchase agreements and providing customer service, which includes payment processing, managing claims, handling returns, complaints, and warranty claims.
• Non-promotional communication with you regarding technical, security-related, and contractually relevant matters (e.g., fraud alerts, account blocking, or product recalls).
• Conducting campaigns, competitions, and/or newsletters.
The legal basis for processing your data is the execution of a contract agreed upon with you or the provision of a requested service.
Improving the shopping experience:
Origin Data Global Limited utilizes data to enhance the shopping experience. Our ecommerce site offers millions of products and hundreds of brands. To ensure you find products that match your interests or engineering needs, it is necessary to present content and offers in a personalized manner.
The legal basis for processing your data for on-site optimization purposes is Hong Kong law, as it aligns with our legitimate interests in the aforementioned purposes.
Prevention of fraud:
We utilize collected data to verify identity, protect against fraud and potential security issues. This applies to both the ordering process and customer account registration. We employ encryption and security technologies to safeguard our network and data. Technical and organizational measures are implemented to protect our systems from unauthorized access, loss, destruction, or distribution of customer data by unauthorized individuals. Safeguarding personal data is our top priority.
To prevent misuse of data, especially fraudulent orders, we employ technical and manual procedures for fraud prevention.
We may process your data to prevent fraud, and such processing may also be based on legitimate interests.
To establish a credit line, Origin Data Global Limited utilizes data provided by you and creditworthiness data obtained from external credit agencies. Creditworthiness data is represented as score values and serves as statistically justified estimates of the future risk associated with a person defaulting on payments.
Based on the credit check result (positive or negative), appropriate payment methods will be shown for you to complete your purchase.
The legal basis for the credit check described above is Hong Kong law, as it is necessary for the execution of pre-contractual measures. This processing aligns with our legitimate interests, as well as those of other users, in avoiding payment defaults, preventing fraud, and investigating criminal offenses.
Advertising and market research, data analysis:
Origin Data Global Limited utilizes your data, including data analysis, for advertising and market research purposes, specifically for:
• Segmenting users into various target groups for market research (user segmentation).
• Gaining insights into different target groups, their usage habits, and shopping interests.
• Producing findings on demographics, interests, shopping and usage habits of our users, and utilizing these findings for advertising services provided to third parties.
• Early identification of trends in technology and online shopping.
• Conducting advertising to existing customers.
• Implementing direct marketing, such as newsletters.
• Planning, executing, and monitoring the success of advertising campaigns targeting specific interest groups.
• Gaining insights into how our services are used through usage analysis.
If data processing for the above purposes occurs with your consent, the legal basis is Hong Kong law (consent) and legitimate interest.
Product and technology development:
Origin Data Global Limited utilizes your data for product and technology development, including the enhancement of personalized services. We employ aggregated, pseudonymized, or anonymized data and machine learning algorithms for analysis in the best interests of our users. Data processed for product and technology development includes the following purposes:
• Developing and improving personalized services and technologies for data analysis, advertising, and more relevant product searches.
• Enhancing IT security, preventing fraud, and improving data protection through the development of technologies and concepts such as pseudonymization, encryption, and anonymization technologies.
The legal basis for processing your data for product and technology development purposes is Hong Kong law, aligning with our legitimate interests in the aforementioned purposes.
Business management and optimization:
Origin Data Global Limited transmits and processes data necessary for administrative and logistical processes.
Data processing for business management and optimization enables us to improve customer service, manage fraud and security risks. At no point does Origin Data Global Limited sell customer information. We do not share information without your knowledge and consent.
In certain cases, we may be required to disclose "point of sale" (POS) information to the manufacturer for market research and commission payment to the manufacturer's sales force. POS information may also be used by us, the manufacturer, or the manufacturer's representatives to provide important information to users or to discuss potential design activities with them.
The legal basis for processing your data for business management and optimization purposes is Hong Kong law, aligning with our legitimate interests in the aforementioned purposes. When processing your data based on legal requirements (e.g., retention obligations and money laundering checks under tax law), the legal basis is Hong Kong law.
Based on your consent:
If you have provided consent to Origin Data Global Limited for the processing of personal data, your consent serves as the primary basis for our data processing. Typical purposes for which consent is obtained include:
• Subscription to a newsletter.
• Participation in surveys and market research studies.
• Customer service support documentation.
• Execution of a credit check (if not necessary for contractual fulfillment).
Protecting your privacy rights is a priority for Origin Data Global Limited. We understand the significance of privacy laws and regulations, and we are committed to safeguarding your privacy regardless of your location. We highly value your privacy rights and handle your data in accordance with your preferences.
Right of Access (Right to Know):
You have the right to request access to your personal data held by Origin Data Global Limited. We will provide you with information about how and why we process your data upon request.
Right to Erasure (Right to Have Your Data Deleted):
You have the right to request the deletion or removal of your personal data if there is no compelling reason for us to continue processing it. However, please note that certain legal obligations or legitimate interests may prevent us from fulfilling this request immediately.
• Right to Rectification: You have the right to correct any inaccurate or incomplete personal information without undue delay.
• Right to Restriction: You have the right to restrict the processing of your personal information in certain circumstances, such as when the accuracy of the information is contested.
• Right to Portability: You have the right to move, copy, or transfer your personal information from Origin Data Global Limited to another organization in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal information based on our legitimate interests, including marketing activities. You can also object to receiving marketing communications at any time.
• Right to Lodge a Complaint: If you believe that we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with your local data protection authority.
Marketing and Market Research:
Origin Data Global Limited may send you news, offers, and surveys about our products and services if you have previously agreed to receive such communications. You have the option to manage your email preferences on our websites or through our customer service.
We may also contact you for market research purposes to gather feedback and improve our services. Participation in market research is voluntary, and you have the choice to opt-out.
Your Rights and Choices:
• Profile and Data Sharing Settings: You can update your username, password, and data sharing preferences.
• Communication Preferences: You can unsubscribe from promotional email communications by clicking the "unsubscribe" link provided in our emails.
• Modifying or Deleting Your Information: If you have any questions or requests regarding reviewing, modifying, or deleting your personal information, you can contact us directly via email.
• Non-Discrimination: Origin Data Global Limited provides equal service to all customers, regardless of their exercise of privacy rights.
• Sale of Customer Data: Origin Data Global Limited does not sell customer information, including distribution lists, marketing lists, or customer lists. We only use your information to fulfill orders and provide superior customer service.
We value your privacy and are committed to ensuring the security of your data.
Retention and Protection of your Data
Safeguarding your information is a priority, and we employ physical, administrative, and technological measures to maintain the integrity and security of information collected through transactions on our website and customer service. We utilize secure servers, firewalls, and encryption to protect all our information.
We retain personal information for the duration necessary to fully accomplish the business purposes outlined in this policy, in compliance with our legal obligations and contractual performance. Generally, transactional records are deleted after meeting statutory retention requirements (a transactional record refers to the record of a purchase, invoice, refund, return, credit, or payment).
International Transfer of Data
As we are based in Hong Kong (HK), any information you provide will be processed and stored in HK. Origin Data Global Limited ensures appropriate safeguards for all customer data in line with internationally recognized data protection standards.
If you wish to learn more about the safeguards we employ, please contact us using the details provided at the end of this policy.
Third Party Analytics and Online Advertising
Social Media Widgets and Advertising. Our website may feature social media features such as Facebook “Like” buttons, LinkedIn, Snapchat, Instagram, Twitter, or other widgets. These companies may identify you and gather information about your visit, using cookies or other tracking technologies. Your interactions with these features are subject to the privacy policies of these companies.
We display targeted ads on social media platforms like Facebook, Twitter, and others. These platforms have interest-based advertising programs enabling us to direct ads towards users who have shown an interest in our services while they are on the social media platform, or to groups of users who share similar characteristics. The privacy policies of these social media providers govern these ads.
Cross-Device Linking. We may link your different devices to provide personalized content across all your devices, perform analytics, and measure ad campaign performance. This is done by collecting information about each device you use when you log into our website.
We use Google Analytics to track your activity and link your devices when you visit our website on your browser or mobile device, log in to your account, or interact with us. This helps us understand how you use our site and tailor our ads and content to your preferences.
To learn more about Google's practices, visit www.google.com/policies/privacy/partners/. To control the information sent to Google, see Google's site at https://tools.google.com/dlpage/gaoptout/.
We gather analytical data to improve your website experience, including pages visited, links clicked, text entered, mouse movements, the referring URL, browser, operating system, and IP address. This information is kept on cloud storage with AES 256 bit encryption or stronger, and we don't store any other personally identifiable information (PII) like name, address, login, or financial details.
We don't knowingly collect or solicit information from anyone under 16. If we learn that we've collected personal information from a child under 16 by mistake, we'll delete it. If you believe that we have any information from a child under 16, please contact us via email.
Links to Other Websites and Services
Our website may contain links to third-party websites related to our business partners, advertisers, and social media sites. Our users may also post links to third-party websites. These websites have their own privacy policies, and we aren't responsible for their policies or websites. We strongly recommend reading their privacy policies, terms, and conditions of use to understand how they collect, use, and share information.
Changes to this Policy
We may update this policy from time to time to comply with international regulations and changes in our business. When we make any changes, we'll update the "last modified" date at the top of this page.
How to Contact Us
If you have questions about this policy, our website, or services, please contact us via email at [email protected].